How To Fix J3537 - Business partner data data cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: J3 - Dialog Messages for Data Pool Entry Transactions

• Message number: 537

• Message text: Business partner data data cannot be read

What causes this issue?

The system cannot read the business partner information. As a result,
the system is unable to read the information (for example, additional
data for regulatory reporting and address information) that is based on
the business partner information.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the business partner information was imported by the
external data transfer without any errors.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3537 - Business partner data data cannot be read ?

  The SAP error message J3537, which states "Business partner data cannot be read," typically indicates that the system is unable to retrieve the necessary information related to a business partner. This can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Business Partner Not Created: The business partner may not exist in the system or may not have been created properly.
  Data Inconsistency: There may be inconsistencies or corruption in the business partner data.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Inactive Business Partner: The business partner may be marked as inactive or deleted.
  Technical Issues: There could be technical issues with the database or the application server that prevent data retrieval.
  Missing Configuration: Required configuration settings for business partner management may be missing or incorrect.
  
  Solutions:
  
  
  Verify Business Partner Existence:
  
  Check if the business partner exists in the system using transaction code BP (Business Partner).
  Ensure that the business partner is active and not marked for deletion.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access business partner data. This can be checked with the help of your SAP security team.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the business partner data. You can use transaction codes like BP or SLG1 to check for logs and errors related to business partner data.
  
  
  
  Review Configuration:
  
  Ensure that all necessary configurations for business partner management are in place. This includes settings in the relevant customizing transactions.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, check for any technical issues in the system. This may involve checking the database logs, application server logs, or consulting with your SAP Basis team.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, SLG1 for viewing application logs, and SE11 for data dictionary checks.
  Documentation: Review SAP documentation related to business partner management for best practices and troubleshooting steps.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.