How To Fix J1B_NFE_ERP_GRC104 - A protocol number is required for NF-e &1

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE_ERP_GRC - Message Class for NFe ERP-GRC Communication

• Message number: 104

• Message text: A protocol number is required for NF-e &1

What causes this issue?

A protocol number that is issued by the authorities must be assigned to
an authorized NF-e. This code is missing for NF-e for one of the
following reasons:
It was missing was missing in the response message from the authorities,
or
The messaging system did not transfer it to the back-end system

System Response

The system does not update the NF-e in the database.

How to fix this error?

Contact SEFAZ and/or your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE_ERP_GRC104 - A protocol number is required for NF-e &1 ?

  The SAP error message J1B_NFE_ERP_GRC104 indicates that a protocol number is required for the NF-e (Nota Fiscal Eletrônica) document. This error typically occurs in the context of electronic invoicing in Brazil, where the NF-e is a mandatory document for tax compliance.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Protocol Number: The protocol number, which is a unique identifier assigned to the NF-e by the tax authority (SEF), is not provided in the system.
  Incorrect Configuration: The system may not be properly configured to handle NF-e processing, leading to missing or incorrect data.
  Incomplete Data Entry: The user may not have filled in all the required fields when creating the NF-e document.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check NF-e Data:
  
  Ensure that the NF-e document has been properly created and that all required fields are filled out, including the protocol number.
  If the NF-e has been generated but not yet processed, check if the protocol number is available in the system.
  
  
  
  Update Protocol Number:
  
  If the protocol number is missing, you may need to retrieve it from the tax authority's system (SEF) or from the NF-e that was previously authorized.
  Update the NF-e document in SAP with the correct protocol number.
  
  
  
  Review Configuration:
  
  Check the configuration settings for NF-e in SAP. Ensure that all necessary parameters are set correctly, including those related to the protocol number.
  Consult with your SAP Basis or technical team to verify that the integration with the tax authority is functioning correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to NF-e processing for any specific instructions or updates that may apply to your version of SAP.
  
  
  
  Testing:
  
  After making the necessary changes, test the NF-e generation process again to ensure that the error does not recur.
  
  
  
  Related Information:
  
  NF-e: The Nota Fiscal Eletrônica is an electronic invoice used in Brazil for tax purposes. It is mandatory for businesses to issue NF-e for sales transactions.
  Protocol Number: This is a unique identifier assigned by the tax authority when the NF-e is authorized. It is essential for tracking and validating the electronic invoice.
  SAP Notes: Check SAP Notes related to NF-e for any known issues or patches that may address this error.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with a professional who specializes in SAP and NF-e compliance.