How To Fix J1B_NFE_ERP_GRC102 - Document number and Access key are empty

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE_ERP_GRC - Message Class for NFe ERP-GRC Communication

• Message number: 102

• Message text: Document number and Access key are empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE_ERP_GRC102 - Document number and Access key are empty ?

  The SAP error message J1B_NFE_ERP_GRC102 typically occurs in the context of the Brazilian Nota Fiscal Eletrônica (NF-e) process, particularly when dealing with electronic invoicing. This error indicates that the document number and access key are empty, which are essential for processing NF-e documents.
  Cause:
  
  Missing Document Number: The document number (Número do Documento) is required for identifying the NF-e. If this field is not populated, the system cannot process the NF-e.
  Missing Access Key: The access key (Chave de Acesso) is a unique identifier for the NF-e and is crucial for its validation and retrieval. If this is empty, the NF-e cannot be processed.
  Configuration Issues: There may be issues with the configuration of the NF-e settings in the SAP system, leading to the absence of these values.
  Data Entry Errors: During the creation or processing of the NF-e, there may have been an oversight or error in entering the required data.
  
  Solution:
  
  Check Document Creation: Ensure that the NF-e document is created correctly and that both the document number and access key are populated. You can do this by reviewing the transaction where the NF-e is generated.
  Review Configuration: Verify the configuration settings for NF-e in your SAP system. Ensure that all necessary fields are correctly set up and that the system is configured to generate the document number and access key.
  Data Validation: Before processing the NF-e, validate the data to ensure that all required fields are filled out correctly. This can often be done through a pre-processing check.
  Reprocess the NF-e: If the document was created without the necessary information, you may need to delete the incomplete NF-e and recreate it with the correct details.
  Consult Documentation: Refer to SAP Notes or documentation specific to NF-e processing for any additional troubleshooting steps or updates that may be relevant to your version of SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that address this specific error or provide updates related to NF-e processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as J1B1N (for NF-e processing) and J1B2N (for NF-e cancellation) to manage NF-e documents effectively.
  User Exits and BAdIs: If you have custom developments, ensure that any user exits or BAdIs related to NF-e processing are correctly implemented and not interfering with the generation of the document number or access key.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant specializing in NF-e processes for further assistance.