How To Fix J1B_NFE402 - Material document for NF-e with access key &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 402

• Message text: Material document for NF-e with access key &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE402 - Material document for NF-e with access key &1 does not exist ?

  The SAP error message J1B_NFE402 indicates that the system is unable to find a material document associated with a specific NF-e (Nota Fiscal Eletrônica) access key. This error typically occurs in the context of Brazilian electronic invoicing, where the NF-e is a critical document for tax compliance.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Material Document: The material document associated with the NF-e access key does not exist in the system. This could happen if the document was not created or was deleted.
  
  
  Incorrect Access Key: The access key provided may be incorrect or does not correspond to any existing material document.
  
  
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the absence of the expected material document.
  
  
  Configuration Issues: There might be configuration issues in the NF-e setup or in the integration between the materials management (MM) module and the NF-e processing.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify the Access Key: Check the access key provided in the error message to ensure it is correct. You can do this by looking it up in the relevant tables or transaction codes.
  
  
  Check for Material Document: Use transaction code MB03 or MB51 to search for the material document associated with the access key. If it does not exist, you may need to create it or investigate why it was not generated.
  
  
  Review NF-e Configuration: Ensure that the NF-e configuration in your SAP system is set up correctly. This includes checking the settings in transaction J1BNF and ensuring that all necessary parameters are correctly configured.
  
  
  Reprocess the NF-e: If the material document was created after the NF-e was initially processed, you may need to reprocess the NF-e to link it to the newly created material document.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on your specific system configuration and logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as J1B1N (NF-e Outbound), J1B2N (NF-e Inbound), and MB03 (Display Material Document).
  Documentation: Review SAP documentation related to NF-e processing and material document management for additional context and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.