How To Fix J1B_NFE401 - Outgoing NF-e with access key &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 401

• Message text: Outgoing NF-e with access key &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE401 - Outgoing NF-e with access key &1 does not exist ?

  The SAP error message J1B_NFE401 indicates that there is an issue with an outgoing NF-e (Nota Fiscal Eletrônica) document, specifically that the document with the specified access key does not exist in the system. This error typically occurs in the context of electronic invoicing in Brazil, where NF-e is a mandatory document for tax purposes.
  Cause:
  
  Non-existent Document: The access key provided does not correspond to any NF-e document in the system. This could happen if the document was never created, was deleted, or if there was a typo in the access key.
  Incorrect Configuration: There may be issues with the configuration of the NF-e process in SAP, leading to the system not being able to find the document.
  Data Synchronization Issues: If the NF-e was created in a different system or environment, it may not be available in the current SAP instance.
  Authorization Issues: The user may not have the necessary permissions to view or access the NF-e document.
  
  Solution:
  
  Verify Access Key: Check the access key provided in the error message. Ensure that it is correct and corresponds to an existing NF-e document.
  Check Document Status: Use transaction codes like J1B1N (for NF-e) to check if the document exists in the system. If it does not, you may need to recreate it.
  Review Configuration: Ensure that the NF-e configuration in SAP is set up correctly. This includes checking the settings for the NF-e process in the relevant customizing transactions.
  Reprocess the NF-e: If the document was created but is not found, you may need to reprocess the NF-e. This can involve re-sending the document or correcting any issues that may have caused it to be lost.
  Check User Authorizations: Ensure that the user has the necessary authorizations to access and view NF-e documents.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to NF-e processing to ensure that all steps are being followed correctly.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.