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How To Fix J1B_NFE396 - Invoice &1 already exists for NF-e &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J1B_NFE - Message class for NF-e

  • Message number: 396

  • Message text: Invoice &1 already exists for NF-e &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message J1B_NFE396 - Invoice &1 already exists for NF-e &2 ?

    The SAP error message J1B_NFE396, which states "Invoice &1 already exists for NF-e &2," typically occurs in the context of Brazil's Nota Fiscal Eletrônica (NF-e) system. This error indicates that there is an attempt to create or process an NF-e for an invoice that has already been registered in the system.

    Cause:

    1. Duplicate Invoice: The most common cause of this error is that the invoice (identified by &1) has already been associated with the NF-e (identified by &2) in the system. This can happen if:

      • The same invoice is being processed multiple times.
      • There was a previous attempt to send the NF-e that was successful, and now a new attempt is being made with the same invoice number.
    2. Data Entry Error: There may be a data entry error where the same invoice number is being used inadvertently.

    3. System Configuration: Incorrect configuration in the NF-e settings or invoice processing logic can lead to this error.

    Solution:

    1. Check Existing NF-e: Verify if the NF-e for the specified invoice already exists in the system. You can do this by checking the NF-e status in the SAP system or using transaction codes related to NF-e management.

    2. Avoid Duplicate Processing: Ensure that the invoice is not being processed multiple times. If you need to resend or modify an NF-e, make sure to follow the correct procedures for cancellation or correction.

    3. Correct Invoice Data: If the invoice number is incorrect, correct the data entry and try processing the NF-e again.

    4. Consult Documentation: Review the SAP documentation or help resources related to NF-e processing to ensure compliance with the required procedures.

    5. Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting with a technical expert who specializes in SAP NF-e integration.

    Related Information:

    • NF-e Process: Understand the complete process of generating and managing NF-e in SAP, including the necessary configurations and compliance requirements.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling NF-e issues.
    • Transaction Codes: Familiarize yourself with transaction codes related to NF-e, such as J1B1N (for NF-e processing) and J1B2N (for NF-e cancellation).

    By following these steps, you should be able to resolve the error and ensure proper handling of NF-e in your SAP system.

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