How To Fix J1B_NFE384 - Several NF-e items are assigned to the same PO item

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 384

• Message text: Several NF-e items are assigned to the same PO item

What causes this issue?

The NF-e that you are trying to process using NF-e incoming automation
has several NF-e items assigned to the same purchase order item. For
consignment and future delivery goods receipt, this is only supported
for Releases SAP_APPL 605 or higher along with SAP BusinessObjects Nota
Fiscal Eletr(nica (the SAP BusinessObjects Governance Risk and
Compliance (GRC) solution for NF-e) Releases 10.0 SP13 or higher.

System Response

The system cannot process the NF-e using NF-e incoming automation.

How to fix this error?

Post the incoming NF-e manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE384 - Several NF-e items are assigned to the same PO item ?

  The SAP error message J1B_NFE384, which states "Several NF-e items are assigned to the same PO item," typically occurs in the context of Brazilian electronic invoicing (NF-e) when there are multiple NF-e (Nota Fiscal Eletrônica) items linked to a single Purchase Order (PO) item. This situation can lead to inconsistencies in the invoicing process and is not allowed by the system.
  Cause:
  The error is caused by the following scenarios:
  
  Multiple NF-e Items: More than one NF-e item is being linked to a single PO item, which violates the expected one-to-one relationship between PO items and NF-e items.
  Incorrect Configuration: There may be issues with the configuration of the NF-e integration or the way items are being processed in the system.
  Data Entry Errors: Manual entry errors during the creation of NF-e or PO can lead to multiple items being incorrectly assigned.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review NF-e and PO Items:
  
  Check the NF-e documents and the associated PO items to identify where multiple NF-e items are linked to the same PO item.
  Ensure that each PO item corresponds to only one NF-e item.
  
  
  
  Adjust NF-e Assignments:
  
  If you find that multiple NF-e items are incorrectly assigned to a single PO item, you may need to adjust the assignments. This could involve creating separate PO items for each NF-e item or modifying the NF-e to ensure compliance.
  
  
  
  Check Configuration:
  
  Review the configuration settings for NF-e in your SAP system. Ensure that the settings align with the business processes and legal requirements for electronic invoicing in Brazil.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to NF-e processing for any specific guidelines or updates that may address this issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on NF-e processing.
  Training and Documentation: Ensure that users involved in the creation and processing of NF-e and PO items are adequately trained on the correct procedures to avoid such errors in the future.
  Legal Compliance: Stay updated on Brazilian tax regulations regarding NF-e to ensure that your processes remain compliant.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.