How To Fix J1B_NFE132 - Document &1 canceled prior to auth.; &2 received from authorities

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 132

• Message text: Document &1 canceled prior to auth.; &2 received from authorities

What causes this issue?

You canceled the electronic fiscal document &V1& prior to authorization.
Now the authorization for that electronic fiscal document from the tax
authorities has reached your system.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Depending on the response from the tax authorities (authorized,
rejected, or denied), proceed as follows:
<ZK>Authorized</> - Send a request for authorization to cancel the
electronic fiscal document to the tax authorities.
<ZK>Rejected</> - Send a request for authorization to skip the
electronic fiscal document number to the tax authorities.
<ZK>Denied </>- No further action is required.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE132 - Document &1 canceled prior to auth.; &2 received from authorities ?

  The SAP error message J1B_NFE132 indicates that a document has been canceled before it could be authorized, and it is related to the Brazilian Nota Fiscal Electronic (NF-e) process. This error typically arises in the context of electronic invoicing in Brazil, where compliance with tax regulations is critical.
  Cause:
  
  Document Cancellation: The document (invoice) was canceled in the system before it could be authorized by the tax authorities. This could happen due to various reasons, such as a manual cancellation by a user or an automated process that cancels documents based on certain criteria.
  Timing Issues: The timing of the cancellation may not align with the authorization process, leading to this error.
  Configuration Issues: There may be issues with the configuration of the NF-e process in SAP, which could lead to improper handling of document statuses.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. If it has been canceled, you may need to create a new document or reprocess the original document if it is still valid.
  Recreate the Document: If the document was canceled in error, you may need to recreate it and ensure that it is sent for authorization again.
  Review Cancellation Process: Investigate why the document was canceled. If it was a manual action, ensure that users are trained on the proper handling of documents. If it was automated, review the logic that triggers cancellations.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide guidance on handling NF-e documents.
  Configuration Review: Review the configuration settings for NF-e in your SAP system to ensure they are set up correctly. This includes checking the authorization process and any related workflows.
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for NF-e and electronic invoicing in Brazil for detailed guidance on the process and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Legal Compliance: Ensure that your processes comply with Brazilian tax regulations, as electronic invoicing is subject to strict legal requirements.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant specializing in SAP NF-e processes for further assistance.