How To Fix J1B_NFE067 - Request for cancel/skip for document number &1 rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 067

• Message text: Request for cancel/skip for document number &1 rejected

What causes this issue?

The tax authorities have rejected a request to cancel or skip an
electronic fiscal document (NF-e or CT-e).

System Response

The system updates the tables in the <LS>Monitor</> (<ZH>J1BNFE</>
transaction) with the new statuses.

How to fix this error?

Clarify the reason for the rejection. You can check the official status
code description in the <LS>Single Document History</> section of the
<LS>Monitor</> for additional information.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE067 - Request for cancel/skip for document number &1 rejected ?

  The SAP error message J1B_NFE067, which states "Request for cancel/skip for document number &1 rejected," typically occurs in the context of Brazil's Nota Fiscal Eletrônica (NF-e) processing. This error indicates that a request to cancel or skip a specific NF-e document has been rejected by the system.
  Causes:
  
  Document Status: The document you are trying to cancel or skip may not be in a status that allows for cancellation. For example, if the NF-e has already been processed or is in a status that does not permit cancellation, the request will be rejected.
  Time Limit: In Brazil, there are specific time limits for canceling NF-e documents. If the cancellation request is made after this period, it will be rejected.
  Authorization Issues: The user may not have the necessary authorizations to perform the cancellation or skipping of the document.
  Technical Issues: There may be technical issues with the SAP system or the integration with the SEF (Secretaria da Fazenda) that processes NF-e documents.
  
  Solutions:
  
  Check Document Status: Verify the status of the NF-e document in question. Ensure that it is eligible for cancellation. You can check the status in the SAP system or through the NF-e portal.
  Review Time Limits: Ensure that the cancellation request is being made within the allowed time frame. If the time limit has passed, you may need to follow alternative procedures for correcting the document.
  User Authorizations: Confirm that the user attempting to cancel the document has the necessary permissions. If not, contact your SAP security administrator to obtain the required authorizations.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP directly for further assistance. They may be able to provide insights into any underlying technical issues.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to NF-e processing and cancellation procedures.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Legal Compliance: Ensure that your processes comply with Brazilian tax regulations regarding NF-e, as these can impact how cancellations are handled.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.