How To Fix J1B_NFE068 - Document no. &1 manually switched to contingency is not canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 068

• Message text: Document no. &1 manually switched to contingency is not canceled

What causes this issue?

You have sent a request for cancellation for an electronic fiscal
document that you manually switched to contingency processing, but you
must first cancel this document in your SAP system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Cancel the electronic fiscal document and then send the cancellation
request to the tax authorities.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE068 - Document no. &1 manually switched to contingency is not canceled ?

  The SAP error message J1B_NFE068 indicates that a document has been manually switched to contingency mode and cannot be canceled. This typically occurs in the context of Brazilian tax reporting, particularly with the Nota Fiscal Eletrônica (NF-e) system, where documents can be switched to contingency mode due to issues with the electronic transmission of invoices.
  Cause:
  
  Manual Switch to Contingency: The document was manually switched to contingency mode, which is a temporary measure used when there are issues with the electronic system (e.g., network problems, system downtime).
  Document Status: Once a document is in contingency mode, it cannot be canceled through standard processes until it is returned to a normal state.
  Regulatory Compliance: Brazilian tax regulations may require that certain documents remain in contingency mode for a specific period or under certain conditions.
  
  Solution:
  
  Check Document Status: Verify the status of the document in the SAP system. You can do this by checking the document in the relevant transaction (e.g., J1B1N for NF-e).
  Return to Normal Mode: If the document needs to be canceled, you may need to first return it to normal mode. This can typically be done through a specific transaction or program designed for this purpose, depending on your SAP configuration.
  Consult Documentation: Refer to SAP notes or documentation related to NF-e and contingency processes. There may be specific steps or transactions required to handle documents in contingency mode.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP directly for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates regarding this error message.
  Training and Documentation: Ensure that users involved in the NF-e process are trained on how to handle contingency situations and understand the implications of switching documents to contingency mode.
  Legal Compliance: Stay updated on Brazilian tax regulations regarding electronic invoicing, as these can change and may affect how documents are processed in SAP.
  
  By following these steps, you should be able to address the error message J1B_NFE068 effectively.