How To Fix J1B_NFE065 - Request for authorization to cancel document number &1 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 065

• Message text: Request for authorization to cancel document number &1 is not allowed

What causes this issue?

You tried to send a request to the tax authorities for authorization to
cancel an electronic fiscal document (such as an NF-e). However, the
document that you selected does not have the <ZK>Authorized</> or
<ZK>Rejected</> document status<ZK>.</>

System Response

The request is not sent.

How to fix this error?

Wait until the system receives a response from the tax authorities.
If the document has not been sent to the tax authorities, send it using
the
<DS:TRAN.J1BNFE>Monitor.</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE065 - Request for authorization to cancel document number &1 is not allowed ?

  The SAP error message J1B_NFE065, which states "Request for authorization to cancel document number &1 is not allowed," typically occurs in the context of Brazilian tax compliance, particularly when dealing with Nota Fiscal Eletrônica (NF-e) documents. This error indicates that the user does not have the necessary authorization to cancel the specified document.
  Cause:
  
  Authorization Issues: The user attempting to cancel the document does not have the required permissions or roles assigned in the SAP system to perform cancellation of NF-e documents.
  Document Status: The document may be in a status that does not allow for cancellation (e.g., already processed or in a state that prohibits cancellation).
  Configuration Settings: There may be specific configuration settings in the SAP system that restrict cancellation based on certain criteria (e.g., time limits, document types).
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary roles and authorizations to cancel NF-e documents. This can be done by checking the user's role assignments in transaction code SU01 or PFCG.
  Ensure that the user has the appropriate authorization objects related to NF-e cancellation.
  
  
  
  Document Status Review:
  
  Check the status of the document you are trying to cancel. If the document is already processed or in a state that does not allow cancellation, you may need to follow a different procedure (e.g., issuing a credit note instead).
  
  
  
  Consult Configuration:
  
  Review the configuration settings related to NF-e in the SAP system. This may involve checking the settings in transaction codes like J1B1N (for NF-e processing) or SPRO (for configuration).
  Ensure that there are no restrictions set in the system that would prevent cancellation.
  
  
  
  Contact Support:
  
  If the issue persists after checking authorizations and document status, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional guidance on NF-e cancellation processes.
  Documentation: Review SAP documentation related to NF-e and cancellation processes to ensure compliance with Brazilian tax regulations.
  Training: Ensure that users involved in NF-e processing are adequately trained on the procedures and requirements for document cancellation.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.