How To Fix J1B_NFE064 - Inconsistency of inbound XML: elctronic fiscal document not in database

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 064

• Message text: Inconsistency of inbound XML: elctronic fiscal document not in database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE064 - Inconsistency of inbound XML: elctronic fiscal document not in database ?

  The SAP error message J1B_NFE064 indicates an inconsistency in the inbound XML for electronic fiscal documents, specifically stating that the electronic fiscal document is not found in the database. This error typically arises in the context of Brazil's electronic invoicing system (NF-e - Nota Fiscal Eletrônica), which is used for the electronic transmission of invoices to the tax authorities.
  Causes:
  
  Missing Document: The electronic fiscal document (NF-e) that the system is trying to process does not exist in the database. This could happen if the document was never created or was deleted.
  Incorrect XML Structure: The XML file being processed may not conform to the expected structure or may be missing required fields.
  Database Synchronization Issues: There may be a delay or issue with the synchronization between the database and the electronic document management system.
  Incorrect Configuration: The system may not be properly configured to recognize or process the specific type of electronic document being submitted.
  
  Solutions:
  
  Verify Document Existence: Check the database to ensure that the electronic fiscal document exists. If it does not, you may need to create it or reprocess the document.
  Check XML Structure: Validate the XML file against the schema provided by the Brazilian tax authorities to ensure it is correctly formatted and contains all required information.
  Database Refresh: If there are synchronization issues, consider refreshing or re-indexing the database to ensure all documents are correctly recognized.
  Review Configuration: Ensure that the SAP system is correctly configured for handling NF-e documents. This includes checking settings related to electronic invoicing and fiscal document processing.
  Consult Logs: Review application logs for additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Documentation: Review SAP documentation related to electronic invoicing in Brazil, particularly the configuration and processing of NF-e documents.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.