How To Fix J1B_NFE010 - No status code was received for document number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: J1B_NFE - Message class for NF-e

• Message number: 010

• Message text: No status code was received for document number &1

What causes this issue?

No status code was received from the messaging system for document
number &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For your SAP system to be able to process inbound messages from the tax
authorities, the type of message must be communicated (such as
authorization or rejection) by means of the status code. Ensure that the
messaging system sets this status.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J1B_NFE010 - No status code was received for document number &1 ?

  The SAP error message J1B_NFE010 indicates that there is an issue with the status code not being received for a specific document number in the context of Brazil's Nota Fiscal Eletrônica (NF-e) processing. This error typically arises when the system is unable to retrieve the status of an NF-e document from the SEF (Secretaria da Fazenda) or when there is a communication issue with the web service.
  Causes:
  
  Network Issues: There may be connectivity problems between your SAP system and the SEF web service.
  Incorrect Configuration: The configuration settings for NF-e in your SAP system may not be set up correctly.
  Document Not Processed: The document number may not have been processed yet, or it may not exist in the SEF system.
  Web Service Issues: The SEF web service may be down or experiencing issues.
  Authorization Issues: The user or system may not have the necessary permissions to access the NF-e status.
  
  Solutions:
  
  Check Network Connectivity: Ensure that your SAP system can connect to the SEF web service. You can test this by trying to access the web service URL from a browser or using tools like ping or telnet.
  Verify Configuration: Review the NF-e configuration in your SAP system. Ensure that all necessary parameters, such as the web service URL, are correctly set up.
  Document Status: Check if the document number exists in the SEF system. You can do this by querying the SEF database or using the NF-e status inquiry tool.
  Retry the Request: If the issue is temporary, retry sending the request after some time.
  Check SEF Status: Visit the SEF website or contact their support to check if there are any known issues with their web service.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  User Authorization: Ensure that the user or system has the necessary authorizations to access the NF-e status.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Documentation: Review the SAP documentation related to NF-e processing for any additional configuration or troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.