How To Fix IX305 - Vendor &1 is locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IX - Messages for Service Processing

  • Message number: 305

  • Message text: Vendor &1 is locked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IX305 - Vendor &1 is locked ?

    The SAP error message IX305 "Vendor &1 is locked" typically indicates that the vendor account you are trying to access or modify is currently locked in the system. This can happen for various reasons, such as administrative actions, data integrity issues, or compliance checks.

    Causes:

    1. Manual Locking: The vendor account may have been manually locked by an administrator or user due to various reasons, such as compliance issues or pending documentation.
    2. Data Integrity Issues: The vendor may be locked due to inconsistencies or issues in the vendor master data.
    3. Pending Transactions: There may be pending transactions or processes that require the vendor to be locked until they are resolved.
    4. User Permissions: The user attempting to access the vendor may not have the necessary permissions to unlock or modify the vendor account.

    Solutions:

    1. Check Vendor Status: Verify the status of the vendor in the vendor master data. You can do this by navigating to the vendor master record and checking if it is indeed locked.
    2. Unlock the Vendor: If you have the necessary permissions, you can unlock the vendor account. This is typically done through transaction codes like XK02 (Change Vendor) or MK02 (Change Vendor for Purchasing) where you can change the status of the vendor.
    3. Contact Administrator: If you do not have the necessary permissions to unlock the vendor, contact your SAP system administrator or the relevant department responsible for vendor management to resolve the issue.
    4. Review Documentation: Check if there are any compliance or documentation issues that need to be addressed before the vendor can be unlocked.
    5. Check for Pending Transactions: Ensure that there are no pending transactions that might be causing the vendor to be locked. Resolve any outstanding issues before attempting to unlock the vendor.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XK03 (Display Vendor), XK02 (Change Vendor), and MK03 (Display Vendor for Purchasing).
    • User Roles and Permissions: Ensure that you have the appropriate roles and permissions to manage vendor accounts in SAP.
    • Documentation and Compliance: Be aware of any internal policies or compliance requirements that may affect vendor management in your organization.

    If the issue persists after following these steps, it may be necessary to consult SAP support or your internal IT team for further assistance.

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