How To Fix IX303 - Partner &1 with partner function &2 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 303

• Message text: Partner &1 with partner function &2 is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IX303 - Partner &1 with partner function &2 is locked ?

  The SAP error message IX303 indicates that a partner (identified by &1) with a specific partner function (identified by &2) is locked. This typically occurs in the context of partner determination in various SAP modules, such as Sales and Distribution (SD) or Customer Relationship Management (CRM).
  Cause:
  
  
  Locked Partner: The partner record is locked due to various reasons, such as:
  
  The partner is currently being edited by another user.
  The partner record has been marked as locked due to a previous transaction that did not complete successfully.
  The partner may have been manually locked by an administrator for maintenance or data integrity reasons.
  
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or modify the partner record.
  
  
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from processing the partner record.
  
  
  Solution:
  
  
  Check Lock Status:
  
  Use transaction code SM12 to check for locks on the partner record. You can search for the partner ID and see if it is locked by another user.
  If you find that the record is locked, you can either wait for the other user to finish or, if appropriate, you can unlock it (if you have the necessary authorizations).
  
  
  
  Review User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and modify the partner record.
  
  
  
  Check for Incomplete Transactions:
  
  Review any recent transactions involving the partner to ensure they were completed successfully. If a transaction was interrupted, it may have left the partner in a locked state.
  
  
  
  Contact Administrator:
  
  If you are unable to resolve the issue, contact your SAP system administrator for assistance. They may need to investigate further or unlock the partner record.
  
  
  
  Data Consistency Check:
  
  If the issue persists, consider running data consistency checks or using transaction codes like SE11 or SE16 to review the partner data for any inconsistencies.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SE11: To view and manage data dictionary objects.
  SE16: To view table entries directly.
  
  
  
  Partner Functions: Understand the specific partner functions used in your business processes, as this can help in identifying the context of the error.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify the cause of the IX303 error and take appropriate action to resolve it.