How To Fix IX201 - Partner type & not supported for transfer to service order

SAP Error Message - Details

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 201

• Message text: Partner type & not supported for transfer to service order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IX201 - Partner type & not supported for transfer to service order ?

  The SAP error message "IX201 Partner type & not supported for transfer to service order" typically occurs in the context of service order processing when there is an issue with the partner function configuration or the partner data associated with the service order.
  Cause:
  
  Incorrect Partner Type: The partner type specified in the transaction is not configured to be transferred to the service order. This could be due to a missing or incorrect configuration in the partner function settings.
  Missing Partner Data: The required partner data for the specified partner type may not be maintained in the relevant master data (e.g., customer or vendor master).
  Configuration Issues: The configuration settings in the SAP system for partner determination may not include the partner type in question for service orders.
  
  Solution:
  
  
  Check Partner Configuration:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to Cross-Application Components > Master Data Synchronization > Partner Determination.
  Ensure that the partner type in question is correctly configured for service orders.
  
  
  
  Maintain Partner Data:
  
  Verify that the partner data for the relevant business partner (customer/vendor) is correctly maintained.
  Use transaction codes like BP (Business Partner) to check and maintain the necessary partner details.
  
  
  
  Review Service Order Settings:
  
  Check the service order type settings to ensure that the partner type is allowed for transfer.
  Use transaction code OIS2 to review and adjust the settings for service order types.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to partner determination and service order processing for any specific requirements or updates.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO for configuration settings.
  BP for maintaining business partner data.
  OIS2 for service order type settings.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify partner data and service order configurations.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.