How To Fix IX108 - Thank you, your request/problem was sent successfully


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IX - Messages for Service Processing

  • Message number: 108

  • Message text: Thank you, your request/problem was sent successfully

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IX108 - Thank you, your request/problem was sent successfully ?

    The SAP error message IX108, which states "Thank you, your request/problem was sent successfully," is not actually an error in the traditional sense. Instead, it is a confirmation message indicating that a request or problem report has been successfully submitted to the SAP support system or a related service.

    Cause:

    • This message typically appears when a user submits a request for support, a ticket, or feedback through an SAP interface, such as the SAP Support Portal or a similar application.
    • It indicates that the system has processed the submission and that the user can expect a response or follow-up regarding their request.

    Solution:

    • Since this message is a confirmation rather than an error, no specific action is required to resolve it.
    • Users should check their email or the support portal for any follow-up communication regarding their request.
    • If the user does not receive a response within the expected timeframe, they may want to follow up with SAP support or check the status of their request in the support portal.

    Related Information:

    • If you are experiencing issues with the submission process or if you believe your request was not received, consider the following:
      • Ensure that all required fields in the submission form were filled out correctly.
      • Check for any additional confirmation messages or emails that may provide further details.
      • If you encounter any technical issues while submitting your request, consider reaching out to your internal IT support team or SAP support for assistance.
    • Familiarize yourself with the SAP support process, including how to track the status of your requests and the expected response times.

    If you have further questions or need assistance with a specific issue related to SAP, feel free to ask!

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