How To Fix IX034 - Custmr & not created f. SalesOrg. & DistribChannel & division &

IX034 - Overview

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 034

• Message text: Custmr & not created f. SalesOrg. & DistribChannel & division &

What causes this issue?

You have entered customer &V1&. This <GL:customer>customer</> has not
been created in the system for sales organization &V2&,
<GL:distribution_channel>distribution channel</> &V3& and
<GL:division>division</> &V4&.

System Response

How to fix this error?

Contact the department that is responsible for maintaining customer
master records in your system.
Procedure for maintaining customer master records
Create a customer master record with the following data:
<GL:sales_organization>Sales organization</> &V2&
Distribution channel &V3&
Division &V4&
STYLE S_DOCUS1

<DS:TRAN.VD01>Proceed</>
ENDIF
STYLE *

Error message extract from SAP system. Copyright SAP SE.

IX034 - Details

• The SAP error message IX034 indicates that a customer master record has not been created for a specific combination of Sales Organization, Distribution Channel, and Division. This error typically occurs in the context of sales and distribution processes when trying to process sales orders, deliveries, or other transactions that require a customer master record.
  
  Cause:
  
  Missing Customer Master Record: The primary cause of this error is that the customer master record for the specified Sales Organization, Distribution Channel, and Division does not exist in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the Sales Organization, Distribution Channel, or Division fields when trying to create or process a transaction.
  Data Synchronization Issues: If the customer data is supposed to be synchronized from another system or module, there may be issues with that synchronization process.
  
  
  Solution:
  
  
  Create Customer Master Record:
  
  Navigate to the transaction code XD01 (Create Customer - General Data) or VD01