How To Fix IX032 - Usage of one-time customers not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 032

• Message text: Usage of one-time customers not supported

What causes this issue?

You have entered a one-time customer.

System Response

Notification entry does not support one-time customers.

How to fix this error?

Enter a different customer, if necessary using the possible
entries help.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IX032 - Usage of one-time customers not supported ?

  The SAP error message IX032, which states "Usage of one-time customers not supported," typically occurs in the context of sales and distribution (SD) or financial transactions where a one-time customer is being used in a scenario that does not support it. One-time customers are often used for transactions where the customer does not have a permanent account in the system, but certain processes or functionalities may require a standard customer account.
  
  Cause:
  
  Transaction Type: The transaction you are trying to execute may not support one-time customers. For example, certain billing or invoicing processes may require a standard customer account.
  Configuration Settings: The system may be configured in such a way that it does not allow the use of one-time customers for specific document types or processes.
  Master Data Requirements: The transaction may require specific master data that is not available for one-time customers.
  
  
  Solution:
  
  Use a Standard Customer: Instead of using a one-time customer, create a