How To Fix IX032 - Usage of one-time customers not supported


IX032 - Overview

  • Message type: E = Error

  • Message class: IX - Messages for Service Processing

  • Message number: 032

  • Message text: Usage of one-time customers not supported

  • Show details Hide details
  • What causes this issue?

    You have entered a one-time customer.

    System Response

    Notification entry does not support one-time customers.

    How to fix this error?

    Enter a different customer, if necessary using the possible
    entries help.

    Error message extract from SAP system. Copyright SAP SE.


IX032 - Details

  • The SAP error message IX032, which states "Usage of one-time customers not supported," typically occurs in the context of sales and distribution (SD) or financial transactions where a one-time customer is being used in a scenario that does not support it. One-time customers are often used for transactions where the customer does not have a permanent account in the system, but certain processes or functionalities may require a standard customer account.
    
    Cause: Transaction Type: The transaction you are trying to execute may not support one-time customers. For example, certain billing or invoicing processes may require a standard customer account. Configuration Settings: The system may be configured in such a way that it does not allow the use of one-time customers for specific document types or processes. Master Data Requirements: The transaction may require specific master data that is not available for one-time customers.
    Solution: Use a Standard Customer: Instead of using a one-time customer, create a

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