How To Fix IX031 - User & does not exist


IX031 - Overview

  • Message type: E = Error

  • Message class: IX - Messages for Service Processing

  • Message number: 031

  • Message text: User & does not exist

  • Show details Hide details
  • What causes this issue?

    No user master record has been created for this user.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Select a different user, or maintain the user master
    data.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IX031 - User & does not exist ?
    The SAP error message "IX031 User & does not exist" typically indicates that the system is unable to find a user account associated with the specified user ID. This error can occur in various contexts, such as when trying to execute a transaction, access a report, or perform a function that requires user authentication.
    Causes:
    
    User Not Created: The user ID specified does not exist in the SAP system.
    User Deactivation: The user account may have been deactivated or locked.
    Incorrect User ID: There may be a typo or error in the user ID being entered.
    Authorization Issues: The user may not have the necessary authorizations to access the requested function.
    Client-Specific Issues: The user may exist in a different client within the SAP system.
    
    Solutions:
    
    
    Check User Existence:
    
    Use transaction code SU01 to check if the user ID exists. If it does not, you will need to create it.
    
    
    
    Create User:
    
    If the user does not exist, create a new

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