How To Fix /IWWRK/CM_WF_GW_MSG026 - Substitute &1 activated

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/CM_WF_GW_MSG -

• Message number: 026

• Message text: Substitute &1 activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/CM_WF_GW_MSG026 - Substitute &1 activated ?

  The SAP error message /IWWRK/CM_WF_GW_MSG026 Substitute &1 activated typically relates to issues in the workflow management system, particularly in the context of the SAP Internet Workflow (IWWRK) component. This message indicates that a substitute has been activated for a user in the workflow process.
  Cause:
  
  Substitution Configuration: The error usually arises when a user has set up a substitution in the workflow, meaning that another user will take over their tasks when they are unavailable.
  Workflow Process: The workflow process may be trying to route tasks to the original user, but since a substitute is activated, the system is notifying that the tasks will be redirected to the substitute.
  User Status: The original user may be in a status that prevents them from processing tasks, such as being on leave or inactive.
  
  Solution:
  
  Check Substitution Settings: Review the substitution settings for the user in question. You can do this by navigating to the user’s profile in the SAP system and checking the substitution rules.
  Adjust Workflow Routing: If necessary, adjust the workflow routing to ensure that tasks are directed to the correct substitute user.
  Deactivate Substitution: If the substitution is no longer needed, you can deactivate it in the user’s profile.
  User Availability: Ensure that the original user is available to process tasks if they are back from leave or if their status has changed.
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to monitor the workflow and see how tasks are being routed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SWI1: To view work items.
  SWI2_FREQ: To check the frequency of work items.
  SWU3: To check and configure workflow settings.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on workflow management and substitution settings.
  User Training: Ensure that users are trained on how to set up and manage substitutions effectively to avoid confusion in workflow processes.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis or Workflow Administrator for further investigation.