How To Fix /IWWRK/CM_WF_GW_MSG027 - Substitute &1 deactivated

/IWWRK/CM_WF_GW_MSG027 - Overview

• Message type: E = Error

• Message class: /IWWRK/CM_WF_GW_MSG -

• Message number: 027

• Message text: Substitute &1 deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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/IWWRK/CM_WF_GW_MSG027 - Details

• The SAP error message /IWWRK/CM_WF_GW_MSG027 Substitute &1 deactivated typically indicates that a substitute user (represented by &1) has been deactivated in the system. This can occur in the context of workflow management, where a substitute is assigned to handle tasks or approvals in the absence of the primary user.
  
  Cause:
  
  User Deactivation: The substitute user has been deactivated in the SAP system, which means they can no longer perform any actions or approvals.
  Workflow Configuration: The workflow may be configured to use a substitute that is no longer valid or active.
  User Status Changes: Changes in user status, such as termination or role changes, can lead to deactivation.
  
  
  Solution:
  
  
  Reactivate the Substitute User:
  
  Go to the user management transaction (e.g., SU01) and check the status of the substitute user.
  If the user is deactivated, reactivate them.
  
  
  
  Assign a New Substitute:
  
  If the original substitute is no longer available, assign a new substitute user in the workflow settings.
  This can typically be