How To Fix /IWWRK/CM_WF_GW_MSG027 - Substitute &1 deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/CM_WF_GW_MSG -

• Message number: 027

• Message text: Substitute &1 deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/CM_WF_GW_MSG027 - Substitute &1 deactivated ?

  The SAP error message /IWWRK/CM_WF_GW_MSG027 Substitute &1 deactivated typically indicates that a substitute user (represented by &1) has been deactivated in the system. This can occur in the context of workflow management, where a substitute is assigned to handle tasks or approvals in the absence of the primary user.
  Cause:
  
  User Deactivation: The substitute user has been deactivated in the SAP system, which means they can no longer perform any actions or approvals.
  Workflow Configuration: The workflow may be configured to use a substitute that is no longer valid or active.
  User Status Changes: Changes in user status, such as termination or role changes, can lead to deactivation.
  
  Solution:
  
  
  Reactivate the Substitute User:
  
  Go to the user management transaction (e.g., SU01) and check the status of the substitute user.
  If the user is deactivated, reactivate them.
  
  
  
  Assign a New Substitute:
  
  If the original substitute is no longer available, assign a new substitute user in the workflow settings.
  This can typically be done in the workflow administration area (e.g., transaction SWI1 or SWI2).
  
  
  
  Check Workflow Settings:
  
  Review the workflow configuration to ensure that the substitute user is correctly set up and active.
  Ensure that the workflow is pointing to the correct user for substitution.
  
  
  
  User Role and Authorizations:
  
  Ensure that the substitute user has the necessary roles and authorizations to perform the required tasks in the workflow.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to your version of SAP and the workflow configuration.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SWI1: Work Items Selection
  SWI2: Work Item Overview
  SWU3: Automatic Workflow Customizing
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Workflow Monitoring: Use transaction SWI1 or SWI2 to monitor workflow instances and identify any other issues that may be affecting the workflow.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the workflow can proceed without issues.