How To Fix /IWWRK/CM_WF_GW_MSG023 - History not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWWRK/CM_WF_GW_MSG -

• Message number: 023

• Message text: History not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /IWWRK/CM_WF_GW_MSG023 - History not found ?

  The SAP error message /IWWRK/CM_WF_GW_MSG023 History not found typically indicates that the system is unable to retrieve the history of a specific workflow instance. This can occur for several reasons, including:
  Causes:
  
  Workflow Instance Not Found: The specific workflow instance you are trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the workflow history.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the workflow configuration that prevent the history from being retrieved.
  Technical Issues: There could be underlying technical issues, such as problems with the workflow engine or database connectivity.
  
  Solutions:
  
  Check Workflow Instance: Verify that the workflow instance you are trying to access actually exists. You can do this by checking the workflow logs or using transaction codes like SWI1 (Work Item Selection) to find the relevant instance.
  Review Authorizations: Ensure that the user has the necessary authorizations to view workflow history. You may need to check the roles and profiles assigned to the user.
  Check Workflow Configuration: Review the configuration of the workflow to ensure that it is set up correctly and that there are no missing components.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any issues that may be affecting the workflow history.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, and SWI3 for monitoring and managing workflows.
  Workflow Logs: Check the workflow logs for any error messages or warnings that may provide additional context for the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and potentially resolve the /IWWRK/CM_WF_GW_MSG023 History not found error in SAP.