How To Fix IWO_BAPI704 - Partner maintenance: Referenced partner &2 with invalid partner role &1

SAP Error Message - Details

• Message type: E = Error

• Message class: IWO_BAPI - BAPIs for ALM Orders: Messages

• Message number: 704

• Message text: Partner maintenance: Referenced partner &2 with invalid partner role &1

What causes this issue?

When changing a partner in a maintenance or service order, you want to
refer to an existing entry with the partner role &V1& and the partner
number &V2&.

System Response

The system terminates processing.

How to fix this error?

Check your entry. You can only use partner roles that are defined in
the system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IWO_BAPI704 - Partner maintenance: Referenced partner &2 with invalid partner role &1 ?

  The SAP error message IWO_BAPI704 indicates that there is an issue with partner maintenance in the context of a business transaction, typically related to a partner role that is not valid for the specified partner. This error often occurs when trying to create or update a business object (like a maintenance order, sales order, etc.) that involves partner functions.
  Cause:
  The error message is triggered due to one of the following reasons:
  
  Invalid Partner Role: The partner role specified in the transaction does not exist or is not valid for the partner being referenced.
  Missing Configuration: The partner role may not be configured correctly in the system for the specific business object or transaction type.
  Data Inconsistency: There may be inconsistencies in the master data related to the partner or the partner role.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the partner data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Partner Role Configuration:
  
  Go to the configuration settings for partner roles in the relevant module (e.g., Sales and Distribution, Customer Service).
  Ensure that the partner role you are trying to use is correctly defined and assigned to the partner.
  
  
  
  Verify Partner Data:
  
  Check the master data of the partner (e.g., customer, vendor) to ensure that it is correctly set up and that the partner role is valid for that partner.
  Use transaction codes like BP (Business Partner) to review the partner details.
  
  
  
  Review Transaction Data:
  
  If you are working with a specific transaction (like a maintenance order), check the details of that transaction to ensure that the partner roles are correctly assigned.
  
  
  
  Check for Data Inconsistencies:
  
  Run consistency checks or reports to identify any inconsistencies in the partner data or roles.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the partner data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on partner roles and their configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner, IW31/IW32 for creating/updating maintenance orders, and SE11 for data dictionary checks.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Custom Development: If there are custom developments involved, review the code to ensure that it correctly handles partner roles and data.
  
  By following these steps, you should be able to identify and resolve the issue causing the IWO_BAPI704 error message.