How To Fix /IWFND/CM_RS037 - Lock Role Sync table failed, the table is already locked

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_RS -

• Message number: 037

• Message text: Lock Role Sync table failed, the table is already locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_RS037 - Lock Role Sync table failed, the table is already locked ?

  The SAP error message /IWFND/CM_RS037 Lock Role Sync table failed, the table is already locked typically occurs in the context of the SAP Gateway and is related to the synchronization of roles in the system. This error indicates that a process is trying to lock a table that is already locked by another process, which can happen during role synchronization or when multiple users or processes are trying to access the same resource simultaneously.
  Causes:
  
  Concurrent Processes: Multiple users or background jobs are trying to synchronize roles at the same time, leading to a lock contention.
  Long-Running Transactions: A previous transaction that has locked the table is taking longer than expected to complete.
  Deadlocks: In some cases, a deadlock situation may arise where two processes are waiting for each other to release locks.
  System Performance Issues: High system load or performance issues can lead to delays in releasing locks.
  
  Solutions:
  
  Wait and Retry: If the error is due to a temporary lock, waiting for a few moments and then retrying the operation may resolve the issue.
  Check Active Processes: Use transaction codes like SM12 (to check for locks) and SM66 (to monitor active processes) to identify any long-running or stuck processes that may be holding the lock.
  Kill Stuck Processes: If you identify a process that is holding the lock unnecessarily, you may need to terminate it using transaction SM37 (to check job status) or SM12 (to delete locks).
  Schedule Jobs Appropriately: If role synchronization jobs are scheduled to run at the same time, consider staggering them to avoid contention.
  Increase System Resources: If the issue is related to system performance, consider optimizing the system or increasing resources to handle the load better.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific issue. Sometimes, there are patches or updates that can resolve underlying bugs.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM66: To monitor active processes across the system.
  SM37: To check job status and history.
  
  
  SAP Notes: Search the SAP Support Portal for notes related to /IWFND/CM_RS037 for any specific fixes or recommendations.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.