How To Fix /IWFND/CM_RS035 - Get users of the Service Consumption Layer roles process has started

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_RS -

• Message number: 035

• Message text: Get users of the Service Consumption Layer roles process has started

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_RS035 - Get users of the Service Consumption Layer roles process has started ?

  The SAP error message /IWFND/CM_RS035 typically indicates an issue related to the Service Consumption Layer (SCL) in the SAP Gateway framework. This error often arises when there are problems retrieving user roles or authorizations for the service consumption layer.
  Cause:
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the roles or services.
  Configuration Problems: There may be misconfigurations in the service or the roles assigned to the user.
  Service Activation: The service might not be properly activated in the SAP Gateway.
  Backend System Issues: There could be issues in the backend system that prevent the retrieval of user roles.
  Network Issues: Connectivity problems between the SAP Gateway and the backend system can also lead to this error.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the service. You can do this by checking the roles assigned to the user in transaction SU01 or PFCG.
  Verify Service Activation: Use transaction /IWFND/MAINT_SERVICE to check if the relevant OData service is activated. If not, activate it.
  Review Configuration: Check the configuration of the service in the SAP Gateway and ensure that it is set up correctly.
  Check Backend Connectivity: Ensure that the SAP Gateway can communicate with the backend system. You can test this using transaction SM59 to check RFC connections.
  Check Logs: Review the logs for more detailed error messages. You can use transaction SLG1 to check application logs related to the SAP Gateway.
  Update Roles: If roles have been recently changed or updated, ensure that the changes are reflected in the system and that the user has the latest roles assigned.
  Restart Services: In some cases, restarting the SAP Gateway services or the application server may resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for the SAP Gateway and OData services for more detailed information on configuration and troubleshooting.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.