How To Fix /IWFND/CM_MGW367 - Multi-destination Subscription read started

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_MGW -

• Message number: 367

• Message text: Multi-destination Subscription read started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_MGW367 - Multi-destination Subscription read started ?

  The SAP error message /IWFND/CM_MGW367 Multi-destination Subscription read started typically occurs in the context of SAP Gateway and OData services when there is an issue with the subscription mechanism for multi-destination scenarios. This error can arise when the system is trying to read a subscription for notifications or events but encounters a problem.
  Cause:
  
  Configuration Issues: The error may be due to incorrect configuration of the OData service or the subscription settings in the SAP Gateway.
  Service Activation: The OData service might not be properly activated or registered in the SAP Gateway.
  Authorization Issues: The user may not have the necessary authorizations to access the subscription or the OData service.
  Network Issues: There could be network-related issues preventing the system from reaching the destination service.
  Backend Issues: Problems in the backend system that the OData service is trying to connect to can also lead to this error.
  
  Solution:
  
  
  Check Service Activation:
  
  Ensure that the OData service is activated in the SAP Gateway. You can do this using transaction code /IWFND/MAINT_SERVICE.
  Verify that the service is correctly registered and has the necessary technical settings.
  
  
  
  Review Configuration:
  
  Check the configuration settings for multi-destination subscriptions. Ensure that the destinations are correctly defined and reachable.
  Review the settings in the SAP Cloud Platform or any other middleware if applicable.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the OData service and perform subscription operations. You can check this using transaction code SU53 after the error occurs.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing access to the destination service. You can use tools like ping or telnet to check connectivity.
  
  
  
  Check Backend System:
  
  If the OData service connects to a backend system, ensure that the backend is operational and that there are no issues with the data being accessed.
  
  
  
  Debugging:
  
  If the issue persists, consider enabling debugging for the OData service to get more detailed information about where the error is occurring.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for OData services and multi-destination subscriptions for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution. If the problem persists, consider reaching out to SAP support for further assistance.