How To Fix /IWFND/CM_MGW366 - Multi-destination Subscription delete failed in backend &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_MGW -

• Message number: 366

• Message text: Multi-destination Subscription delete failed in backend &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_MGW366 - Multi-destination Subscription delete failed in backend &1 ?

  The SAP error message /IWFND/CM_MGW366 Multi-destination Subscription delete failed in backend &1 typically occurs in the context of the SAP Gateway and OData services when there is an issue with deleting a multi-destination subscription in the backend system. This error can arise due to various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Causes:
  
  
  Backend System Issues: The backend system (like an SAP ERP or S/4HANA system) may be experiencing issues that prevent it from processing the delete request. This could be due to connectivity issues, system downtime, or configuration problems.
  
  
  Authorization Issues: The user or service account attempting to perform the delete operation may not have the necessary authorizations to delete the subscription in the backend.
  
  
  Data Integrity Issues: There may be data integrity issues in the backend that prevent the deletion of the subscription. For example, if the subscription is linked to other data that is not being handled correctly.
  
  
  Incorrect Configuration: The configuration of the multi-destination subscription may be incorrect, leading to failures when attempting to delete it.
  
  
  Network Issues: Network problems between the SAP Gateway and the backend system can also lead to this error.
  
  
  Solutions:
  
  
  Check Backend System Status: Ensure that the backend system is up and running and that there are no connectivity issues. You can check the system logs for any errors or warnings.
  
  
  Review Authorizations: Verify that the user or service account has the necessary authorizations to delete subscriptions in the backend. You may need to consult with your security team to ensure proper roles and permissions are assigned.
  
  
  Inspect Data Integrity: Check for any data integrity issues in the backend that might be preventing the deletion. This may involve reviewing related data or dependencies that could be causing the issue.
  
  
  Validate Configuration: Review the configuration of the multi-destination subscription to ensure it is set up correctly. This includes checking the destination settings and ensuring they are pointing to the correct backend service.
  
  
  Network Troubleshooting: If there are network issues, work with your network team to diagnose and resolve any connectivity problems between the SAP Gateway and the backend system.
  
  
  Check Logs for Detailed Errors: Look into the SAP Gateway logs (transaction /IWFND/ERROR_LOG) and the backend system logs for more detailed error messages that can provide additional context on why the delete operation failed.
  
  
  Retry the Operation: Sometimes, transient issues can cause failures. After addressing any identified problems, try to perform the delete operation again.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the OData services and SAP Gateway for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.