How To Fix /IWFND/CM_MGW073 - Failed to send notification for user '&1' to address '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_MGW -

• Message number: 073

• Message text: Failed to send notification for user '&1' to address '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_MGW073 - Failed to send notification for user '&1' to address '&2' ?

  The SAP error message /IWFND/CM_MGW073 Failed to send notification for user '&1' to address '&2' typically occurs in the context of the SAP Gateway framework, particularly when there is an issue with sending notifications (such as emails or messages) to users. This error can arise due to various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Invalid Email Address: The address specified for the user may be incorrect or not formatted properly.
  User Not Found: The user ID specified in the error message may not exist in the system or may not be properly configured.
  Mail Configuration Issues: The SAP system may not be configured correctly to send emails. This includes settings in transaction SCOT (SAPconnect) or SMTP settings.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the mail server.
  Authorization Issues: The user or the system may not have the necessary authorizations to send notifications.
  Mail Server Down: The mail server that SAP is trying to use to send the notification may be down or unreachable.
  
  Solutions:
  
  
  Check User Configuration:
  
  Verify that the user ID exists in the system and that the email address is correctly configured in the user master record (transaction SU01).
  Ensure that the email address is valid and properly formatted.
  
  
  
  Review SAPconnect Configuration:
  
  Go to transaction SCOT and check the configuration for SAPconnect. Ensure that the SMTP settings are correct and that the mail server is reachable.
  Test the connection to the mail server from the SAP system.
  
  
  
  Check Authorization:
  
  Ensure that the user or the system has the necessary authorizations to send emails. This may involve checking roles and profiles assigned to the user.
  
  
  
  Network Connectivity:
  
  Check for any network issues that may be preventing the SAP system from connecting to the mail server. This may involve checking firewalls, proxies, or other network configurations.
  
  
  
  Mail Server Status:
  
  Verify that the mail server is up and running. You may need to contact your IT department or the team responsible for the mail server.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context for the failure.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SLG1: Application Log
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review the SAP Gateway documentation for more information on notification handling and configuration.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /IWFND/CM_MGW073. If the problem persists, consider reaching out to SAP support for further assistance.