How To Fix /IWFND/CM_MGW072 - Failed to send notifications to consumers

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_MGW -

• Message number: 072

• Message text: Failed to send notifications to consumers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_MGW072 - Failed to send notifications to consumers ?

  The SAP error message /IWFND/CM_MGW072 Failed to send notifications to consumers typically occurs in the context of SAP Gateway and OData services, particularly when there are issues with sending notifications to subscribed consumers (clients) in a push scenario. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the consumer systems.
  Configuration Errors: Incorrect configuration of the OData service or the notification settings can lead to this error.
  Consumer Unavailability: The consumer (client) that is supposed to receive the notifications may be down or unreachable.
  Authorization Issues: The user or service account may not have the necessary permissions to send notifications.
  Service Endpoint Issues: The endpoint URL for the consumer may be incorrect or not reachable.
  Payload Issues: The data being sent in the notification may not conform to the expected format or structure.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues preventing communication between the SAP system and the consumer.
  Review Configuration: Verify the configuration settings for the OData service and ensure that the notification settings are correctly set up.
  Check Consumer Status: Ensure that the consumer system is up and running and can accept notifications.
  Verify Authorizations: Check the authorization settings for the user or service account that is attempting to send notifications.
  Validate Endpoint URL: Ensure that the endpoint URL for the consumer is correct and accessible from the SAP system.
  Inspect Payload: Review the payload being sent in the notification for any discrepancies or formatting issues.
  Check Logs: Look into the SAP Gateway logs (transaction /IWFND/ERROR_LOG) for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for OData services and notifications to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.