How To Fix /IWFND/CM_DM059 - User '&1' not found in the the device manager database

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_DM -

• Message number: 059

• Message text: User '&1' not found in the the device manager database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /IWFND/CM_DM059 - User '&1' not found in the the device manager database ?

  The SAP error message /IWFND/CM_DM059 User '&1' not found in the device manager database typically occurs in the context of SAP Gateway and OData services. This error indicates that the specified user (represented by &1) is not found in the device manager database, which is used to manage devices and their associated users in the SAP system.
  Cause:
  
  User Not Registered: The user attempting to access the service has not been registered in the device manager database.
  Incorrect User ID: The user ID being referenced may be incorrect or misspelled.
  Database Issues: There may be issues with the device manager database itself, such as corruption or misconfiguration.
  Authorization Issues: The user may not have the necessary authorizations to access the device manager or the specific service.
  
  Solution:
  
  Register the User: Ensure that the user is properly registered in the device manager database. This can typically be done through the SAP Gateway or the relevant transaction codes.
  Check User ID: Verify that the user ID is correct and matches the one in the device manager database.
  Database Consistency: Check the consistency of the device manager database. You may need to run consistency checks or repair any issues found.
  Authorization Check: Ensure that the user has the necessary authorizations to access the device manager and the OData services. This may involve checking roles and profiles assigned to the user.
  Recreate User: If the user is still not found, consider recreating the user in the device manager database.
  Consult Logs: Check the SAP Gateway logs for more detailed error messages that may provide additional context for the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /IWFND/MAINT_SERVICE to manage OData services or /IWFND/DM for device management.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Gateway documentation for more information on user management and device management.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.