How To Fix IW803 - No personal master record exists for person &

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 803

• Message text: No personal master record exists for person &

What causes this issue?

You have entered a person for whom no HR master record exists in the
system. This is not allowed.

System Response

INCLUDE KEINE-VERARBEITUNG OBJECT DOKU ID TX LANGUAGE EN

How to fix this error?

Enter a person for whom an HR master record exists.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW803 - No personal master record exists for person & ?

  The SAP error message IW803, which states "No personal master record exists for person &," typically occurs in the context of the SAP Plant Maintenance (PM) module when trying to assign a person (such as a technician or maintenance worker) to a task or work order. This error indicates that the system cannot find a personal master record for the specified individual.
  Cause:
  
  Missing Personal Master Record: The most common cause is that the personal master record (HR master data) for the specified person does not exist in the system.
  Incorrect Personnel Number: The personnel number entered may be incorrect or not formatted properly.
  Data Synchronization Issues: If the system is integrated with an HR module or another system, there may be synchronization issues leading to missing data.
  User Authorization: The user may not have the necessary authorizations to view or access the personal master record.
  
  Solution:
  
  
  Create Personal Master Record:
  
  If the personal master record does not exist, you need to create it. This can typically be done in the SAP Human Resources (HR) module using transaction code PA30 (Maintain HR Master Data).
  Ensure that the necessary data (such as personal details, organizational assignment, etc.) is filled out correctly.
  
  
  
  Verify Personnel Number:
  
  Double-check the personnel number you are using. Ensure it is correct and corresponds to an existing employee in the system.
  
  
  
  Check Data Synchronization:
  
  If your SAP system is integrated with other systems (like an external HR system), ensure that data synchronization is functioning correctly. You may need to consult with your IT or SAP Basis team to resolve any integration issues.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to access the personal master record. If you suspect authorization issues, contact your SAP security team to verify your access rights.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may be affecting the availability of personal master records.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  IW31/IW32: Create/Change Work Order
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration with HR: If your organization uses SAP SuccessFactors or another HR system, ensure that the integration is set up correctly and that data is being transferred as expected.
  
  By following these steps, you should be able to resolve the IW803 error and successfully assign personnel to work orders in SAP.