How To Fix IW804 - All confirmations for capacities reset

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 804

• Message text: All confirmations for capacities reset

What causes this issue?

A capacity availability check has already been performed for this
order.
You have now reset the result of this check, in order to check the
available <DS:GLOS.capacity>capacity</> again (for example, because the
order data has changed).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can now check again whether there is sufficient capacity available
for this order.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW804 - All confirmations for capacities reset ?

  The SAP error message IW804 ("All confirmations for capacities reset") typically occurs in the context of production planning and control, particularly when dealing with capacity planning and confirmations in the SAP system. This message indicates that all confirmations for a specific capacity have been reset, which can happen for various reasons.
  Causes:
  
  Manual Reset: A user may have manually reset the confirmations for the capacity.
  System Configuration: Certain configurations in the system may lead to automatic resets of confirmations under specific conditions.
  Data Consistency Issues: There may be inconsistencies in the data related to capacity planning or confirmations, leading to the system resetting the confirmations.
  Batch Jobs: Scheduled jobs or background processes may inadvertently reset confirmations as part of their execution.
  Error in Confirmation Process: If there is an error during the confirmation process, the system may reset the confirmations to maintain data integrity.
  
  Solutions:
  
  Check User Actions: Verify if any user has manually reset the confirmations. Review user logs to identify any actions taken.
  Review Configuration Settings: Check the configuration settings related to capacity planning and confirmations in the SAP system. Ensure that they are set up correctly and do not lead to unintended resets.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the capacity planning data. Use transaction codes like C223 or C223N to analyze capacity data.
  Reconfirm Capacities: If the confirmations have been reset, you may need to re-enter the confirmations for the affected capacities.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW41 (Enter Time Confirmation), IW44 (Change Time Confirmation), and CM21 (Capacity Planning).
  Documentation: Review SAP documentation related to capacity planning and confirmations to understand the expected behavior and troubleshooting steps.
  User Training: Ensure that users involved in capacity planning and confirmations are adequately trained to avoid unintentional resets.
  
  By following these steps, you should be able to identify the cause of the IW804 error and implement a solution to resolve it.