IW382 - Contract and info record cannot be specified simultaneously

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 382

• Message text: Contract and info record cannot be specified simultaneously

<ZH>&CAUSE&</>
You have specified both an
<DS:GLOS.3526C037AFAB52B9E10000009B38F974>outline contract</> and a
<DS:GLOS.3526BFD2AFAB52B9E10000009B38F974>purchasing info record</>.
The purchasing info record can also be determined automatically using
the creditor. This is not allowed.

System Response

The system removes the purchasing info record.

How to fix this error?

<ZH>Either</> enter an outline contract <ZH>or</> a purchasing info
record.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW382 - Contract and info record cannot be specified simultaneously ?

  The SAP error message IW382 ("Contract and info record cannot be specified simultaneously") typically occurs in the context of creating or processing purchase orders or service orders in SAP. This error indicates that the system has detected that both a contract and an info record have been specified for the same item, which is not allowed.
  Cause:
  The error arises when:
  
  You are trying to create a purchase order or service order and have entered both a contract (such as a framework agreement) and an info record (which contains pricing and conditions for a specific vendor and material).
  The system does not allow the simultaneous use of both a contract and an info record for the same item because it cannot determine which pricing conditions to apply.
  
  Solution:
  To resolve this error, you need to ensure that only one of the two options (contract or info record) is specified for the item in question. Here are the steps you can take:
  
  
  Review the Purchase Order/Service Order:
  
  Check the item details in the purchase order or service order where the error occurred.
  Identify if both a contract and an info record have been entered.
  
  
  
  Remove One of the Entries:
  
  If a contract is specified, remove the info record reference from the item.
  Conversely, if an info record is specified, remove the contract reference.
  
  
  
  Use the Appropriate Document:
  
  Decide whether to use the contract or the info record based on your procurement strategy and requirements.
  If you need to use a contract, ensure that the contract is valid and has the necessary conditions.
  If you need to use an info record, ensure that it is correctly set up for the vendor and material.
  
  
  
  Check for Configuration Settings:
  
  In some cases, the error may be related to configuration settings in the SAP system. Consult with your SAP configuration team to ensure that the settings for purchasing documents are correctly configured.
  
  
  
  Test the Changes:
  
  After making the necessary adjustments, try to save or process the order again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to purchasing, such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), or IW31 (Create Work Order).
  Documentation: Refer to SAP documentation or help files for more details on how contracts and info records work in the purchasing module.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance on handling it.
  
  By following these steps, you should be able to resolve the IW382 error and proceed with your purchasing activities in SAP.