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Message type: E = Error
Message class: IW - Order Processing
Message number: 360
Message text: *** CUA Status and CUA Title ***
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message IW360, which relates to CUA (Central User Administration) status and title, typically indicates an issue with the user management in a CUA environment. This error can arise due to various reasons, such as inconsistencies in user data, issues with the CUA configuration, or problems with the communication between the central system and the child systems.
Cause:
- Inconsistent User Data: The user data in the central system may not match the data in the child systems.
- CUA Configuration Issues: There may be misconfigurations in the CUA setup, such as incorrect RFC connections or missing authorizations.
- Communication Problems: Network issues or problems with the RFC connections between the central and child systems can lead to this error.
- User Status: The user might be locked or inactive in one of the systems, leading to discrepancies in the CUA status.
Solution:
- Check User Data: Verify that the user data is consistent across the central and child systems. You can do this by comparing user attributes and roles.
- Review CUA Configuration: Ensure that the CUA configuration is set up correctly. Check the RFC connections and ensure that they are functioning properly.
- Check User Status: Look into the user status in both the central and child systems. Make sure the user is active and not locked in any of the systems.
- Transaction SU01: Use transaction SU01 to check and maintain user details. Ensure that the user has the necessary authorizations.
- Transaction SCUA: Use transaction SCUA to manage CUA settings and check for any inconsistencies or errors in the configuration.
- System Logs: Check the system logs (transaction SM21) for any related error messages that might provide more context on the issue.
Related Information:
If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
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