How To Fix IW360 - *** CUA Status and CUA Title ***

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 360

• Message text: *** CUA Status and CUA Title ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IW360 - *** CUA Status and CUA Title *** ?

  The SAP error message IW360, which relates to CUA (Central User Administration) status and title, typically indicates an issue with the user management in a CUA environment. This error can arise due to various reasons, such as inconsistencies in user data, issues with the CUA configuration, or problems with the communication between the central system and the child systems.
  Cause:
  
  Inconsistent User Data: The user data in the central system may not match the data in the child systems.
  CUA Configuration Issues: There may be misconfigurations in the CUA setup, such as incorrect RFC connections or missing authorizations.
  Communication Problems: Network issues or problems with the RFC connections between the central and child systems can lead to this error.
  User Status: The user might be locked or inactive in one of the systems, leading to discrepancies in the CUA status.
  
  Solution:
  
  Check User Data: Verify that the user data is consistent across the central and child systems. You can do this by comparing user attributes and roles.
  Review CUA Configuration: Ensure that the CUA configuration is set up correctly. Check the RFC connections and ensure that they are functioning properly.
  Check User Status: Look into the user status in both the central and child systems. Make sure the user is active and not locked in any of the systems.
  Transaction SU01: Use transaction SU01 to check and maintain user details. Ensure that the user has the necessary authorizations.
  Transaction SCUA: Use transaction SCUA to manage CUA settings and check for any inconsistencies or errors in the configuration.
  System Logs: Check the system logs (transaction SM21) for any related error messages that might provide more context on the issue.
  
  Related Information:
  
  CUA Documentation: Refer to SAP documentation on Central User Administration for detailed configuration steps and best practices.
  SAP Notes: Look for relevant SAP Notes that might address specific issues related to IW360 or CUA. You can search for these in the SAP Support Portal.
  User Management Best Practices: Familiarize yourself with best practices for user management in a CUA environment to prevent similar issues in the future.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.