IW358 - Status could not be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 358

• Message text: Status could not be changed

What causes this issue?

A technical program error has occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administration or SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW358 - Status could not be changed ?

  The SAP error message IW358 ("Status could not be changed") typically occurs in the context of work order management within the SAP system, particularly when trying to change the status of a work order or maintenance order. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of IW358 Error
  
  
  Authorization Issues: The user may not have the necessary authorizations to change the status of the work order.
  
  
  Status Profile Restrictions: The status profile assigned to the work order may have restrictions that prevent the status change.
  
  
  Order Dependencies: There may be dependencies or relationships with other orders or tasks that prevent the status from being changed.
  
  
  Incomplete Data: Required fields or data may be missing or incomplete, which can prevent the status change.
  
  
  System Configuration: Custom configurations or settings in the SAP system may restrict certain status changes.
  
  
  Locked Orders: The work order may be locked by another user or process, preventing any changes.
  
  
  Solutions to IW358 Error
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to change the status of the work order. This can be verified by checking the user's roles and permissions.
  
  
  Review Status Profile: Examine the status profile assigned to the work order. Ensure that the desired status change is allowed within the profile settings.
  
  
  Check Dependencies: Investigate if there are any dependencies with other orders or tasks. Resolve any issues related to these dependencies before attempting to change the status.
  
  
  Complete Required Data: Ensure that all required fields and data are filled out correctly. Check for any mandatory information that may be missing.
  
  
  Consult Configuration Settings: If you have access to system configuration, review the settings related to work order status changes. Consult with your SAP Basis or configuration team if necessary.
  
  
  Unlock the Order: If the order is locked, identify the user or process that has locked it and request that they release the lock.
  
  
  Check for System Messages: Look for any additional system messages or logs that may provide more context about why the status change is failing.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32 (Change Order) and IW33 (Display Order) to manage work orders effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to the IW358 error. SAP Support may have published specific notes that address this error.
  Documentation: Review SAP documentation or user manuals related to work order management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.