IW354 - Higher-level order & is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 354

• Message text: Higher-level order & is locked

What causes this issue?

An attempt is made to create a sub-order, the higher-level order of
which has the status 'blocked'.

System Response

The system displays a warning.

How to fix this error?

Clarify organizationally whether the creation of the sub-order is
authorized.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW354 - Higher-level order & is locked ?

  The SAP error message IW354, which states "Higher-level order & is locked," typically occurs in the context of work order management within the SAP system. This error indicates that the higher-level order (such as a maintenance order or production order) associated with the current operation or task is locked, preventing any changes or processing of the lower-level order.
  Causes:
  
  Order Locking: The higher-level order is currently being processed or edited by another user or transaction, leading to a lock.
  System Transactions: Background jobs or system processes may be locking the order for updates or processing.
  User Permissions: The user may not have the necessary permissions to access or modify the higher-level order.
  Incomplete Transactions: Previous transactions related to the higher-level order may not have been completed, causing it to remain locked.
  
  Solutions:
  
  
  Check Lock Entries:
  
  Use transaction code SM12 to check for lock entries related to the higher-level order. You can identify which user or process is holding the lock.
  If you find a lock that is no longer needed, you can delete it (if you have the necessary permissions).
  
  
  
  Wait for Release:
  
  If the lock is due to another user or a background job, you may need to wait until the other transaction is completed and the lock is released.
  
  
  
  Check User Permissions:
  
  Ensure that the user has the appropriate permissions to access and modify the higher-level order. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Review Background Jobs:
  
  Check if there are any background jobs that might be locking the order. You can use transaction SM37 to monitor and manage background jobs.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or SAP directly for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  IW32: Change Order
  IW33: Display Order
  SM12: Display and Delete Lock Entries
  SM37: Monitor Background Jobs
  PFCG: Role Maintenance
  
  
  
  Documentation: Refer to SAP Help documentation for more details on order management and locking mechanisms.
  
  
  Best Practices: Regularly monitor and manage user sessions and background jobs to minimize locking issues. Implement proper user training to ensure that users are aware of how to handle orders without causing locks.
  
  
  By following these steps, you should be able to resolve the IW354 error and continue with your work order processing in SAP.