How To Fix IW304 - The order was created w/o reference to a notification

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 304

• Message text: The order was created w/o reference to a notification

What causes this issue?

You tried to display the <GL:maintenance_notification>notification</>
for which the <GL:maintenance_order>maintenance order</> was created.
However, the maintenance order was created without reference to a
maintenance notification.

System Response

INCLUDE 'KEINE-FUNKTION' OBJECT DOKU ID TX LANGUAGE E

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW304 - The order was created w/o reference to a notification ?

  The SAP error message IW304 indicates that a maintenance order was created without a reference to a notification. This typically occurs in the context of maintenance management within SAP, where notifications are often used to initiate and document maintenance activities.
  Cause:
  
  Order Creation Process: The error usually arises when a maintenance order is created directly without linking it to an existing notification. In many organizations, it is standard practice to create maintenance orders based on notifications to ensure that all relevant information is captured and tracked.
  Configuration Settings: The system may be configured to require a notification reference for certain types of orders, and if this requirement is not met, the error will be triggered.
  User Error: The user may have inadvertently skipped the step of linking the order to a notification during the order creation process.
  
  Solution:
  
  
  Link to a Notification: If the order was created without a notification, you can either:
  
  Create a new notification and then link it to the existing order.
  If the order is not yet saved, you can go back and create the order through the notification instead.
  
  
  
  Check Configuration: If this error is occurring frequently and is not desired behavior, check the configuration settings in the SAP system:
  
  Go to the configuration settings for maintenance orders and notifications (transaction SPRO).
  Look for settings related to the creation of orders and notifications to see if there are any mandatory fields or settings that enforce the linking of notifications to orders.
  
  
  
  User Training: Ensure that users are trained on the correct process for creating maintenance orders, emphasizing the importance of linking to notifications.
  
  
  Error Handling: If the order must be processed without a notification for some reason, consult with your SAP support team to see if there are any workarounds or adjustments that can be made to the system settings.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), IW33 (Display Order), and IW21 (Create Notification).
  Documentation: Review SAP documentation or help files related to maintenance orders and notifications for best practices and guidelines.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes available.
  
  By addressing the cause of the error and following the suggested solutions, you should be able to resolve the IW304 error effectively.