How To Fix IW255 - System: Status "printed" could not be set

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 255

• Message text: System: Status "printed" could not be set

What causes this issue?

An internal program error occurred. .

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE 'SYSTEMVERWALTER' OBJECT DOKU ID TX LANGUAGE E
Inform SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW255 - System: Status "printed" could not be set ?

  The SAP error message IW255, which states "System: Status 'printed' could not be set," typically occurs in the context of work order processing in SAP PM (Plant Maintenance) or similar modules. This error indicates that the system is unable to change the status of a work order to "printed" due to certain conditions not being met.
  Causes:
  
  
  Missing Output Determination: The output type for the work order may not be properly configured or determined. If the system cannot find a valid output type for printing, it will not be able to set the status to "printed."
  
  
  Authorization Issues: The user may not have the necessary authorizations to change the status of the work order.
  
  
  Work Order Status: The current status of the work order may not allow for the "printed" status to be set. For example, if the work order is already completed or in a status that does not permit further changes.
  
  
  Technical Issues: There may be underlying technical issues, such as problems with the spool request or printer configuration.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard process of setting the status.
  
  
  Solutions:
  
  
  Check Output Configuration:
  
  Verify that the output type for the work order is correctly configured in the output determination settings.
  Ensure that the output type is assigned to the relevant work order type.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to change the status of the work order.
  
  
  
  Examine Work Order Status:
  
  Review the current status of the work order. If it is in a status that does not allow for the "printed" status, you may need to change the status to a valid one first.
  
  
  
  Check Spool and Printer Settings:
  
  Ensure that the printer is correctly configured and that there are no issues with the spool request. You can check the spool requests in transaction SP01.
  
  
  
  Consult with Technical Team:
  
  If the issue persists, consult with your technical team to check for any custom code or enhancements that may be affecting the status change.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like IW32 (Change Work Order) to check the status and details of the work order.
  Output Types: Familiarize yourself with the output types relevant to work orders, which can be configured in transaction NACE.
  Authorization Objects: Review the relevant authorization objects (e.g., I_WO_ACT) to ensure proper access rights.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.