How To Fix IW165 - System: Internal error in document table

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 165

• Message text: System: Internal error in document table

What causes this issue?

INCLUDE 'FEHLER' OBJECT DOKU ID TX LANGUAGE E

System Response

INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE E

How to fix this error?

INCLUDE 'SYSTEMVERWALTER' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW165 - System: Internal error in document table ?

  The SAP error message IW165, which states "System: Internal error in document table," typically indicates that there is an issue with the internal data structures or tables that SAP uses to manage documents related to maintenance orders or other related transactions. This error can arise due to various reasons, including data inconsistencies, issues with the database, or problems with the SAP application itself.
  Causes:
  
  Data Inconsistencies: Corrupted or inconsistent data in the document tables can lead to this error.
  Database Issues: Problems with the underlying database, such as locks, corruption, or performance issues, can trigger this error.
  SAP Notes: Sometimes, specific bugs or issues are documented in SAP Notes, and if the system is not updated, it may lead to such errors.
  Custom Code: If there are custom developments or modifications in the system, they might interfere with standard processes and lead to internal errors.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes that address this specific error. You can search for IW165 in the SAP Support Portal to find any patches or updates that may resolve the issue.
  Data Consistency Check: Use transaction codes like SE11 or SE14 to check the consistency of the document tables. You may need to run consistency checks or repair tools provided by SAP.
  Database Administration: Work with your database administrator to check for any locks, performance issues, or corruption in the database. They may need to run database repair tools or perform maintenance tasks.
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Debugging: If you have access to debugging tools, you can try to replicate the error in a development environment to identify the root cause.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any steps to reproduce it.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to see if the error occurs during specific operations.
  System Updates: Ensure that your SAP system is up to date with the latest support packages and patches, as many internal errors are resolved in newer versions.
  User Authorizations: Sometimes, authorization issues can lead to unexpected errors. Ensure that the user has the necessary permissions to perform the actions leading to the error.
  
  By following these steps, you should be able to diagnose and potentially resolve the IW165 error in your SAP system.