How To Fix IW036 - Plant &1 from order/notification is different to plant &2 in sales order

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 036

• Message text: Plant &1 from order/notification is different to plant &2 in sales order

What causes this issue?

For the settlement, you have tried to assign the service order to a
sales order. However, the plant in the service order is different to
the plant in the sales order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether you have entered the correct sales order.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW036 - Plant &1 from order/notification is different to plant &2 in sales order ?

  The SAP error message IW036 indicates that there is a mismatch between the plant specified in a maintenance order or notification and the plant specified in a related sales order. This error typically arises in scenarios where a maintenance order or notification is linked to a sales order, and the plants do not match.
  Cause:
  
  Plant Mismatch: The primary cause of this error is that the plant associated with the maintenance order or notification (Plant &1) is different from the plant associated with the sales order (Plant &2).
  Data Entry Errors: Incorrect data entry when creating the maintenance order or sales order can lead to this mismatch.
  Configuration Issues: There may be configuration issues in the system that lead to incorrect plant assignments.
  Master Data Issues: The material master or other related master data may not be correctly set up for the plants involved.
  
  Solution:
  
  Verify Plant Assignments: Check the plant assignments in both the maintenance order/notification and the sales order. Ensure that they are supposed to be the same based on your business process.
  Correct the Data: If there is an error in the data entry, correct the plant in either the maintenance order/notification or the sales order to ensure they match.
  Review Configuration: If the issue persists, review the configuration settings in SAP related to plant assignments for maintenance orders and sales orders. Ensure that the system is set up correctly to handle the relationships between these documents.
  Check Master Data: Ensure that the material master data is correctly set up for the plants involved. This includes checking the plant-specific data for the materials in question.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like IW31/IW32 (for creating and changing maintenance orders) and VA01/VA02 (for creating and changing sales orders) to check and modify the relevant documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that users have the necessary authorizations to make changes to orders and notifications.
  Testing: After making changes, test the process to ensure that the error does not recur and that the system behaves as expected.
  
  By following these steps, you should be able to resolve the IW036 error and ensure that the plant assignments are consistent across related documents.