How To Fix IW035 - Order and sales order controlling areas are different

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 035

• Message text: Order and sales order controlling areas are different

What causes this issue?

You tried to allocate the service order to a sales order for settlement
purposes. However, the sales order belongs to a different controlling
area.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a different sales order.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW035 - Order and sales order controlling areas are different ?

  The SAP error message IW035 indicates that there is a mismatch between the controlling areas of an order and its associated sales order. This typically occurs when you are trying to perform an operation (like confirming a production order or posting a goods movement) that involves both an order and a sales order, but they are assigned to different controlling areas.
  Cause:
  
  Different Controlling Areas: The most common cause of this error is that the production order and the sales order are assigned to different controlling areas. Each controlling area in SAP is a separate entity for cost accounting purposes, and they must match for certain operations.
  Configuration Issues: There may be configuration issues in the system where the controlling areas are not set up correctly for the relevant orders.
  Data Entry Errors: Incorrect data entry when creating the orders can lead to this mismatch.
  
  Solution:
  
  
  Check Controlling Areas:
  
  Go to the production order (transaction code IW32) and check the controlling area assigned to it.
  Go to the sales order (transaction code VA03) and check the controlling area assigned to it.
  Ensure that both orders are assigned to the same controlling area.
  
  
  
  Adjust Orders:
  
  If the orders are indeed in different controlling areas, you will need to either change the controlling area of one of the orders (if possible) or create a new order in the correct controlling area.
  
  
  
  Review Configuration:
  
  If this issue occurs frequently, review the configuration settings in the SAP system to ensure that the controlling areas are set up correctly for the relevant order types.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or consult with your SAP support team for specific steps on how to change the controlling area if necessary.
  
  
  
  User Training:
  
  Ensure that users are trained on the importance of maintaining consistent controlling areas when creating orders.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  IW32: Change Production Order
  VA03: Display Sales Order
  CO03: Display Production Order
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this issue or provide additional guidance.
  Custom Development: If your organization has custom developments, ensure that they are not causing this issue by overriding standard behavior.
  
  By following these steps, you should be able to resolve the IW035 error and ensure that your orders are correctly aligned with their respective controlling areas.