How To Fix ITSP800 - The new entry cannot be created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ITSP - Messages for the ITS Plug-In

  • Message number: 800

  • Message text: The new entry cannot be created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ITSP800 - The new entry cannot be created ?

    The SAP error message ITSP800, which states "The new entry cannot be created," typically occurs when there is an issue with creating a new entry in a specific table or configuration within the SAP system. This error can arise in various contexts, such as when trying to create a new master data record, configuration entry, or other related data.

    Causes of ITSP800 Error

    1. Missing Required Fields: The entry you are trying to create may be missing mandatory fields that are required for the record to be saved.

    2. Data Validation Issues: The data being entered may not meet the validation criteria set in the system, such as incorrect formats or values that are not allowed.

    3. Authorization Issues: The user may not have the necessary permissions to create new entries in the specific area of the SAP system.

    4. Duplicate Entries: The system may be preventing the creation of a new entry because a similar entry already exists, violating uniqueness constraints.

    5. Configuration Issues: There may be configuration settings that prevent new entries from being created, such as settings in customizing or in the relevant application area.

    6. Technical Issues: There could be underlying technical issues, such as database locks, system performance problems, or other system errors.

    Solutions to ITSP800 Error

    1. Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the entry form for any fields marked as required.

    2. Validate Data: Double-check the data being entered for correctness. Ensure that it adheres to the expected formats and values.

    3. Review Authorizations: Verify that the user has the necessary authorizations to create new entries. This may involve checking roles and permissions in the user profile.

    4. Check for Duplicates: Look for existing entries that may conflict with the new entry. If a duplicate exists, consider updating the existing entry instead.

    5. Consult Configuration Settings: Review the configuration settings related to the area where the error occurs. Ensure that there are no restrictions preventing new entries.

    6. Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues or system errors.

    Related Information

    • Transaction Codes: Depending on where the error occurs, you may be using specific transaction codes (e.g., MM01 for material master, XK01 for vendor master) that could provide additional context for troubleshooting.

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • Logs and Traces: Review system logs or traces (e.g., ST22 for dumps, SM21 for system logs) to gather more information about the error and its context.

    • User Forums and Communities: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.

    By following these steps, you should be able to identify the cause of the ITSP800 error and implement a suitable solution.

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