How To Fix ITSP802 - Cannot start browser


ITSP802 - Overview

  • Message type: E = Error

  • Message class: ITSP - Messages for the ITS Plug-In

  • Message number: 802

  • Message text: Cannot start browser

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ITSP802 - Cannot start browser ?
    The SAP error message ITSP802 "Cannot start browser" typically occurs when the SAP GUI (Graphical User Interface) is unable to launch the default web browser for certain operations, such as opening a URL or accessing web-based content from within the SAP environment. Here are some common causes, solutions, and related information for this error:
    Causes:
    
    Browser Not Installed: The default web browser may not be installed on the system.
    Incorrect Browser Configuration: The SAP GUI may not be configured to recognize the installed browser.
    Environment Variables: The system environment variables may not be set correctly, preventing the browser from launching.
    Security Software: Antivirus or firewall settings may be blocking the browser from starting.
    SAP GUI Version: An outdated version of SAP GUI may not support the current browser or its settings.
    Operating System Issues: There may be issues with the operating system that prevent applications from launching correctly.
    
    Solutions:
    
    
    Check Browser Installation:
    
    Ensure that a compatible web browser (e.g., Chrome,

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