How To Fix ITSMSG003 - Internet Transaction Server Active

SAP Error Message - Details

• Message type: E = Error

• Message class: ITSMSG - ITS Messages

• Message number: 003

• Message text: Internet Transaction Server Active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITSMSG003 - Internet Transaction Server Active ?

  The SAP error message ITSMSG003 indicates that the Internet Transaction Server (ITS) is currently active. This message typically appears when there is an attempt to access a transaction or service that is already being processed or is in use.
  Cause:
  
  Concurrent Sessions: The error may occur if multiple sessions are trying to access the same transaction or service simultaneously.
  Session Timeout: If a session has timed out but is still being referenced, it may lead to this error.
  Configuration Issues: There may be misconfigurations in the ITS settings or the SAP system that are causing the server to be in an active state unexpectedly.
  
  Solution:
  
  Check Active Sessions: Verify if there are any active sessions for the transaction you are trying to access. If so, wait for those sessions to complete or terminate them if necessary.
  Session Management: Ensure that session management is properly configured in the ITS settings. This includes checking session timeouts and limits on concurrent sessions.
  Restart ITS: If the issue persists, consider restarting the Internet Transaction Server. This can help clear any stuck sessions or processes.
  Review Logs: Check the ITS logs for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or support resources for specific configurations related to your version of ITS.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Monitoring: Use SAP monitoring tools to keep an eye on system performance and session management to prevent future occurrences of this error.
  
  If the problem continues after trying these solutions, it may be necessary to contact SAP support for further assistance.