How To Fix ITS_P104 - OK code &1 or &2 not supported for transaction &3 in service &4

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 104

• Message text: OK code &1 or &2 not supported for transaction &3 in service &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P104 - OK code &1 or &2 not supported for transaction &3 in service &4 ?

  The SAP error message "ITS_P104 OK code &1 or &2 not supported for transaction &3 in service &4" typically occurs in the context of SAP Internet Transaction Server (ITS) when a user attempts to execute a transaction that is not supported by the specified service or when the OK code (which represents a command or action) is not recognized.
  Cause:
  
  Unsupported Transaction: The transaction code you are trying to execute is not supported by the ITS service you are using. This can happen if the transaction is not configured for web access or if it is not included in the service definition.
  Incorrect OK Code: The OK code being sent to the server may not be valid for the transaction or service. This can occur if the user interface is not properly set up to handle the specific OK code.
  Service Configuration Issues: The ITS service may not be correctly configured to handle the transaction or the specific OK codes associated with it.
  Authorization Issues: The user may not have the necessary authorizations to execute the transaction in the web environment.
  
  Solution:
  
  Check Transaction Support: Verify that the transaction code you are trying to access is supported by the ITS service. You can do this by checking the service configuration in the SAP system.
  Review Service Configuration: Ensure that the service is correctly configured to handle the transaction. This includes checking the service definition in the SAP Web Application Server (WAS) and ensuring that the transaction is included.
  Validate OK Codes: Check the OK codes that are being sent and ensure they are valid for the transaction. You may need to refer to the documentation or configuration settings to confirm the correct OK codes.
  User Authorizations: Ensure that the user has the necessary authorizations to execute the transaction in the web environment. You may need to check the user's roles and authorizations in the SAP system.
  Consult Documentation: Refer to the SAP documentation for ITS and the specific transaction to understand any limitations or requirements for web access.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes and their corresponding OK codes to ensure proper usage.
  SAP Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.