How To Fix ITS_P106 - Internet Transaction Server (ITS) is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 106

• Message text: Internet Transaction Server (ITS) is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P106 - Internet Transaction Server (ITS) is not available ?

  The SAP error message "ITS_P106 Internet Transaction Server (ITS) is not available" indicates that the Internet Transaction Server (ITS) is not accessible or not functioning properly. This can occur for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Service Not Running: The ITS service may not be started or is down.
  Network Issues: There may be network connectivity problems between the client and the ITS server.
  Configuration Issues: Incorrect configuration settings in the ITS or the SAP system can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the ITS.
  Server Overload: The ITS server may be overloaded with requests, causing it to become unresponsive.
  Firewall or Security Settings: Firewalls or security settings may be blocking access to the ITS.
  
  Solutions:
  
  
  Check ITS Service Status:
  
  Ensure that the ITS service is running. You can check this in the SAP system or the server where ITS is hosted.
  Restart the ITS service if it is not running.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing access to the ITS server. You can use tools like ping or traceroute to check connectivity.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the ITS in the SAP system. Ensure that the settings are correct and match the expected parameters.
  Review the its.conf file for any misconfigurations.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the ITS. Check the user roles and permissions in the SAP system.
  
  
  
  Monitor Server Load:
  
  Check the load on the ITS server. If it is overloaded, consider optimizing the server or increasing its resources.
  
  
  
  Firewall and Security Settings:
  
  Review firewall settings to ensure that they are not blocking access to the ITS. Adjust the settings as necessary.
  
  
  
  Check Logs:
  
  Review the ITS logs for any error messages or warnings that could provide more insight into the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ITS for any known issues or patches that may address the problem.
  Documentation: Refer to the official SAP documentation for ITS for detailed configuration and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the "ITS_P106 Internet Transaction Server (ITS) is not available" error.