How To Fix ITS_P102 - ITS option "~SingleTransaction" not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 102

• Message text: ITS option "~SingleTransaction" not supported

What causes this issue?

The ITS option ~SingleTransaction was enabled in the GUI configuration.
However, the kernel does not provide this function.

System Response

Error in the service configuration

How to fix this error?

Call transaction SICF and select this service. Open the GUI
configuration for this service and delete the entry ~SingleTransaction
or set the entry to 0.
You can also import the latest kernel patch that includes this function.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P102 - ITS option "~SingleTransaction" not supported ?

  The SAP error message "ITS_P102 ITS option '~SingleTransaction' not supported" typically occurs in the context of SAP Internet Transaction Server (ITS) when there is an issue with the configuration or the way a transaction is being called. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Unsupported Option: The error indicates that the ~SingleTransaction option is not supported in the current context or configuration. This option is used to indicate that a transaction should be treated as a single unit of work.
  Configuration Issues: There may be a misconfiguration in the ITS settings or the way the transaction is defined in the SAP system.
  Version Compatibility: The version of the ITS or the SAP system may not support the ~SingleTransaction option, especially if you are using an older version or if there are compatibility issues between components.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the ITS. Ensure that the settings are correct and that the ~SingleTransaction option is supported in your version of ITS.
  Update ITS: If you are using an outdated version of the Internet Transaction Server, consider updating to a newer version that supports the required options.
  Modify Transaction Call: If possible, modify the way the transaction is being called to avoid using the ~SingleTransaction option. This may involve changing the way the transaction is initiated or adjusting the parameters being passed.
  Consult Documentation: Refer to the official SAP documentation for the version of ITS you are using. This can provide insights into supported options and configurations.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and version.
  
  Related Information:
  
  SAP Internet Transaction Server (ITS): ITS is a component that allows SAP applications to be accessed via web browsers. It translates SAP GUI transactions into web-based transactions.
  Transaction Management: Understanding how transactions are managed in SAP can help in troubleshooting issues related to transaction handling.
  SAP Community: Engaging with the SAP Community forums can provide additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error related to the ~SingleTransaction option in SAP ITS.