How To Fix ITS_P100 - Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 100

• Message text: Internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P100 - Internal error ?

  The SAP error message "ITS_P100 Internal error" typically indicates an internal issue within the SAP system, particularly related to the Internet Transaction Server (ITS). This error can arise from various causes, and troubleshooting it may require a systematic approach. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the ITS or the backend SAP system can lead to this error.
  Network Problems: Connectivity issues between the ITS and the SAP application server can trigger internal errors.
  Session Management: Problems with session handling, such as session timeouts or session data corruption.
  Software Bugs: There may be bugs in the version of the ITS or the SAP kernel being used.
  Resource Limitations: Insufficient system resources (memory, CPU) can cause the ITS to fail.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for the ITS and ensure they are correctly set up.
  Verify the settings in the ITS transaction (e.g., SICF) and ensure that the services are activated.
  
  
  
  Review Logs:
  
  Check the ITS logs for more detailed error messages that can provide insight into the root cause.
  Look at the SAP application server logs (SM21) for any related errors.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues between the ITS and the SAP application server.
  Test connectivity using tools like ping or telnet.
  
  
  
  Session Management:
  
  Investigate session handling settings and ensure that sessions are being managed correctly.
  Clear any stale sessions that may be causing conflicts.
  
  
  
  Update Software:
  
  Ensure that you are using the latest version of the ITS and the SAP kernel. Apply any relevant patches or updates.
  
  
  
  Resource Monitoring:
  
  Monitor system resources to ensure that the ITS has sufficient memory and CPU available.
  Consider increasing resources if the system is under heavy load.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the ITS or the SAP application server can resolve transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the "ITS_P100 Internal error." SAP frequently publishes notes that provide fixes or workarounds for specific errors.
  Documentation: Review the official SAP documentation for the Internet Transaction Server for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance, providing them with detailed logs and error messages to facilitate troubleshooting.