How To Fix ITS_P006 - Wrong DLL version

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 006

• Message text: Wrong DLL version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P006 - Wrong DLL version ?

  The SAP error message "ITS_P006 Wrong DLL version" typically indicates that there is a mismatch between the version of the Internet Transaction Server (ITS) and the associated Dynamic Link Libraries (DLLs) that are being used. This can occur due to various reasons, such as an upgrade or patch that has not been applied correctly, or the presence of outdated or incompatible DLL files.
  Causes:
  
  Version Mismatch: The DLLs installed do not match the version of the ITS that is currently running.
  Incomplete Upgrade: An upgrade process may not have completed successfully, leaving behind old DLLs.
  Corrupted Files: The DLL files may be corrupted or improperly installed.
  Multiple Versions: There may be multiple versions of the DLLs on the system, leading to confusion about which version is being loaded.
  
  Solutions:
  
  
  Check Version Compatibility:
  
  Verify that the version of the ITS matches the version of the DLLs. You can check the version of the ITS in the SAP system and compare it with the DLL versions.
  
  
  
  Reinstall or Update DLLs:
  
  If there is a version mismatch, reinstall the correct version of the DLLs that correspond to the installed version of the ITS.
  Ensure that you download the DLLs from a reliable source, preferably from SAP's official support portal.
  
  
  
  Complete the Upgrade:
  
  If an upgrade was performed, ensure that all steps were completed successfully. Re-run the upgrade process if necessary.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache of the ITS can resolve issues related to outdated files being loaded.
  
  
  
  Check Environment Variables:
  
  Ensure that the environment variables are set correctly and point to the right directories where the DLLs are located.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or specific instructions provided by SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for the Internet Transaction Server for detailed information on installation and configuration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the "ITS_P006 Wrong DLL version" error and restore proper functionality to your SAP system.